Policies

BEFORE YOU RETURN LEAFAGE PRODUCT

Please take a moment to understand how our products are made.

All our products are entirely handcrafted using Nature Elements i.e. leaves, twigs, barks etc. hence “it’s nature made!!!”, where each product is Unique and different from each other.

Let's not think of an irregular print, shape/texture or color as a defect. Nature means ‘Uniqueness & Uncertainty’ when it comes to uniformity of prints shapes, textures, natural color shades or tones.

Our shipments are carefully inspected before leaving our warehouse, in spite of these variables, at Leafage we stand behind the quality of our products and we will exchange/refund the product as per our return policy. Please read below our return policies before you return any item.

Conditions eligible for return
Conditions/Items not -eligible for return
Cancellation Policy
Process of Return
Received product is in damaged/bad/tampered condition.
Genuine sizing issues, only for unused garments with tags. Please review our size guides carefully before making your purchase.
Packages lost in transit.
Items purchased under “Discounted products (all items listed under SALE category)”
In case of minor design and colour variations.
While we take the best effort to ensure that colour of the physical product that you receive is matched with the digital image on a computer screen, there will always be some variation between digital images and physical products. Therefore NO EXCHANGES OR REFUNDS WILL BE OFFERED on account of colour variation
Incorrect or outdated delivery address
After 3 failed delivery attempts by the courier.
Return or Exchange is requested after 48 hours of receiving the shipment.
Products returned in a used or damaged condition.

Cancellation Policy

If unfortunately you have to cancel an order, please do so before your order is shipped. Write to us before we ship your order.
If you cancel your order before it is shipped, we will refund you the entire amount.
Email us at info@leafage.in, within 48 hours of receipt of item, mentioning your Order ID & photo of damaged product. Return request will not be accepted through any other medium like Facebook / Instagram chat or phone call.
Return the item within 7 days of the receipt, at your own cost.
Return in the same condition in which it was delivered to you. Item must have the original packing, labels and tags intact. Altered and illegible serial number will also void return.
Do not use, wash, alter/tamper or soil the product. A damaged item will not be eligible for return.
We will initiate the refund or replacement, within 4-7 days, once the item passes through quality inspection, after the product is received back to our warehouse in Pune.
If it turns out to be ‘replacement’ case, we will issue you an ‘exchange coupon of purchased value’ which you can use to buy a product of your choice. Since Leafage’s each product is Unique & unrepeatable, we won’t be able to replace you the exact same product.

Get in Touch

Leafage Studio, Snehvihar Society, D.P.Road, Aundh, Pune-411007
info@leafage.in
+91 7887632885

At Leafage, each and every product is ‘handcrafted with Nature’ & is ‘Unique like Nature’ through Botanical/Eco prints.

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